Privacy Policy

Privacy Policy for Silkflex Premium Textile Ink App & Website

Eco-friendly premium textile ink and coatings

Leader in water-based coating technology

Silkflex Polymers (“we”, “our”, or “us”) respects your privacy. This Privacy Policy describes how we handle any information collected through the Silkflex Premium Textile Ink mobile application (“the App”) available on the Google Play Store.

1. Information We Collect

We do not collect any personal data from users through the App by default. The App is designed for informational purposes and does not require login, access device permissions, or collect personal, sensitive, or usage data.

The only situation in which information may be collected is:

– Contact Form Submission: If a user chooses to contact us via the contact form, the submitted data (such as name, email, and message) is voluntarily provided and used solely to respond to the user’s inquiry.

2. Data Sharing and Use

We do not share user data with any third parties. We do not use data for marketing, analytics, or advertising purposes.

However, our App integrates with Firebase, a service by Google LLC, for basic backend support (e.g. crash reporting, performance monitoring). Please refer to Google’s Privacy Policy (https://policies.google.com/privacy) for more details on how Firebase may handle technical, non-personal data.

3. Children’s Privacy

The App is not directed toward children under 13 years of age, and we do not knowingly collect data from minors.

4. User Rights

Since we do not store user data, there is no personal information to review, modify, or delete. However, if you have any concerns about your privacy or data handling, you may contact us at:

– Website: https://silkflex.com.my/privacy-policy
– Email: silkflexapp@gmail.com
– Phone: +60109005699

5. Regional Compliance

We aim to comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) and other relevant privacy regulations, even though our App does not actively collect personal information.

6. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.